Refund policy

Last Updated: July 28th, 2026

At Beuvana, we want you to be happy with your purchase. If something isn't right, we're here to help.

Return Eligibility

You may request a return within 15 days of receiving your order.

To be eligible for a return, items must:

For health and safety reasons, we cannot accept returns on:

If your item arrives damaged, defective, or incorrect, please contact us within 15 days of delivery.

Please include:

After review, we may provide a replacement, store credit, or full refund.

If you wish to return an item for reasons unrelated to damage or defects, you may do so within 15 days of delivery.

Customers are responsible for return shipping costs.

Refunds are issued after the returned item is received and inspected.

Once approved, refunds are issued to the original payment method.

Please allow 5–10 business days for your financial institution to process the refund.

Shipping fees are non-refundable unless the return is due to our error.

Orders may be canceled before they have been processed or fulfilled.

Once an order has been fulfilled, it can no longer be canceled and must follow the return process described above.

Questions about returns or refunds?